Return & Refund Policy

Thanks for shopping at ​Minotaur Clothing. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

  • You have ​30 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.

Refunds

  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Special Orders

  • Special Orders are that an individual or group have specified that they require a personalised design/logo to be added to the Minotaur item of clothing or boxing boot.
  • Special Orders are bespoke orders and are specific to that individual or group.
  • Special Orders can not be refunded as these are individual designs/logos to an individual or group and cannot be sold on to any other person or group.
  • Where possible a sample of the design/logo will be sent to the individual or group for approval prior to embroidery or vinyl printing.
  • If there is a manufacturing fault with the make up of the boot or item of clothing please contact Minotaur immediately explaining the fault and providing a photo.
  • Each item is hand inspected before they are dispatched.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non​refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.